General News
Press Release June 2011 - Ilford Recorder: Recognition for Caring Service
H L Hawes & Son Ltd has won a Funeral Service Customer Care Award for outstanding service to clients during the past year.
The company is based in Barkingside, with branches in Chingford, Leytonstone (Peter Musgrave Funeral Directors) and Waltham Abbey (The Abbey Independent Funeral Directors Ltd).
The awards are sponsored by Funeral Planning Services Ltd, based on responses to a national survey of clients who purchased a funeral prepayment plan.
The survey results showed that 100% of H L Hawes' clients were "very satisfied" with the service provided, and 100% of those who responded said they would recommend the plan to someone else.
"Funeral directors provide a very personal service but don't always get the recognition they deserve," said Andrew Humphrey of Funeral Planning Services. "We have worked with H L Hawes & Son Ltd since 1996 and we are delighted that they won this award."
Footnote:
The award was presented to the management team of
H L Hawes & Son Ltd - General Manager, Karl Partridge Dip FD, MBIE,
Funeral Director, Richard Hampton and Administration Manager,
Tania Stone, by Business Support Assistant Andrew Humphrey Dip FD
of Funeral Planning Services on Wednesday 25th May 2011.
377 Funeral Directors participated in the Customer Satisfaction Survey and 46 Awards were made by Funeral Planning Services.
Help For Heroes Founders
Help For Heroes (H4H) was founded by Bryn and Emma Parry in October 2007 out of a desire to help the wounded servicemen and women returning from Afghanistan and Iraq.
The message of the Charity is simple:
We are strictly non-political and non-critical.
We simple want to help.
We simple ask supporters to ‘Do their bit' to show these extraordinary young people that they are cared for by us.
Help For Heroes provides direct, practical support for our wounded servicemen and women. The money donated to Help For Heroes, £121m to date, is used in a huge variety of ways.
For more information about the charity please visit - http://www.helpforheroes.org.uk/